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April 1, 2025
lost photo
April 1, 2025
lost photo
I ordered a photo, it did not arrive after about 3 weeks. I reached out, Sara Holman emailed me back the status. The photo was delivered 2 days later and Sara followed up with me. Good customer service. I appreciate that.
March 28, 2025
Pinching
March 28, 2025
Pinching
Thank you for your reply. I appreciate the factual data provided, even though the thought hurts. Hoping for the best for all involved. Thanks!
March 21, 2025
Great Customer Service
March 21, 2025
Great Customer Service
When I have a question someone always gets back to me in a timely fashion. Am enjoying Myracehorse ownership.
March 20, 2025
Michael is Awesome
March 20, 2025
Michael is Awesome
Michael answered my question an accurately. I am looking forward to being part of the my racehorse family for as long as live and own as many horses as I can. Thanks to Michael!!!
March 20, 2025
Emails not received
March 20, 2025
Emails not received
Response was quick and my acct updated. I truly appreciate the timely update so i don't miss anything with MRH!!!
March 19, 2025
Exchange request
March 19, 2025
Exchange request
Sara answered my question and gave me clear directions on how to make my exchange. Very helpful!!
March 13, 2025
Always happy with MRH responses
March 13, 2025
Always happy with MRH responses
I emailed about the Tiffanys' Mo colt and whether he might turn gray based on his coloring. I got an immediate response. I always hear back quickly from MRH and I appreciate that so much!
February 20, 2025
Review of services
February 20, 2025
Review of services
I've had an awesome time with MyRacehorse. Of all the horses in my stable only 1 trainer hasn't kept us updated. Mark Glatt. Dan Blacker has been amazing at updates and transparency. I recommend having him retain more charges in the future.
March 10, 2025
Good job
March 10, 2025
Good job
Fixed issue of address
March 6, 2025
Quick Response and So Helpful
March 6, 2025
Quick Response and So Helpful
Your merchandise customer service is awesome. I recently asked for help in exchanging my photos and was met with a quick response and a great solution. Sara, you rock!!!
March 6, 2025
Paige Marcinek Customer Service
March 6, 2025
Paige Marcinek Customer Service
Paige Marcinek is the most responsive & helpful person I’ve ever encountered when contacting MyRacehorse. I have had persistent issues since getting a new iPad in January. I couldn’t access my tax forms & had issues with my account not showing my wallet balance or its history. This was a real concern for me since I knew I had a balance & funds from STRAIGHT NO CHASER’s win in Riyadh would be added once funds were disbursed. Also all of my older horses still active were not showing in My Horses. Paige worked diligently to get to the bottom of these problems. I’m 71 & her help in resolving my issues & not giving up after several emails back & forth meant a great deal to me. THANK YOU PAIGE FOR ALL YOUR HELP!
March 4, 2025
Service and horse ownership
March 4, 2025
Service and horse ownership
I purchased a four horse bundle. I am over the moon with horse ownership. Two of "my horses" have won races. How cool is that.
March 4, 2025
Simply Enchanting
March 4, 2025
Simply Enchanting
Excellent update on Simply Enchanting. Thanks so much for providing a detailed explanation for your decision and plans going forward!
March 11, 2025
Merchandise Shop
March 11, 2025
Merchandise Shop
First time using the merch shop. Ordered a certificate for $15 and it is on cheap flimsy paper. I also ordered a Caldera Lapel pin and the MRH lapel pin. I wanted them for my hat I'm making for the Louisiana Derby. I got neither. Instead they sent two Straight No Chaser pins, who I don't own shares in. I emailed support right away and they responded the next day but clearly had not actually read my email. Just said sorry and they'll get my Caldera pin out this week. Then asked if I got my MRH pin. I had clearly stated I did not in my email. I also had told them I needed these pins right away. It took 8 days to get my package the first time and I leave next week for Louisiana. So they'll just "get it out sometime this week"? Not good enough. You made the mistake and should be expediting the correct items. You should also actually read a customer's email. I even sent photos of my original order and what I actually received and stated it clearly in my email. Do better.
February 27, 2025
Morning with Mandella auction
February 27, 2025
Morning with Mandella auction
I was lucky enough to be the winning auction bid for the "Morning with Mandella". I waited and chose to do it at nearby Santa Anita versus Del Mar last Fall. I also invited another couple (fellow MRH owners whom I met at the races) and this last Saturday worked for us both. As most of my friends and family know, my favorite part is hanging out with the horse, especially when they get to know me and trust me. I was able to do a little of that with MRH's Madame Secretary and Moonlit Courage, who both seemed to enjoy the attention. I'm sure it helped that I had met them both before on a barn tour. But the best part was the time spent talking to Hall of Fame Trainer, Richard Mandella. Starting at sunrise, I was allowed to be with him for morning workouts in both sessions and we had a trip to the barn after each workout. I learned some things and saw some of his morning routines including the interactions with his staff and exercise riders and it's truly different for every horse as they are their own individual and he treats them that way. Richard was not putting on a show and he was really just being his normal self around me, which I enjoyed. It all felt comfortable and I am very thankful for the opportunity to hang out with him. Gina from MRH was there as a guide and was mostly a perfect quiet bystander and she did a wonderful job of taking some candid pictures and a few videos of me with Mr. Mandella. She took some with her phone (and sent them to me) and then took some with my phone so that I may cherish the memories and also share them with family and friends. I am very thankful to MyRacehorse and their entire staff for the chance at doing something like this by thinking about and creating the "Retail for a Purpose" Auctions to support the aftercare of our great racehorses that also give us great experiences. It was a Win/Win for me by helping out with aftercare and also being allowed to hang out with a Hall of Fame Trainer after Mr. Mandella donated his time for this auction.
February 26, 2025
1099's and fun
February 26, 2025
1099's and fun
Jen and the support team did a wonderful job straightening me out in regards to receiving and reading the 1099's. Don't know if it was my computer or what but Jen had the patience of an angel and I certainly appreciated it. I pray it will work next year.
February 25, 2025
Thanks again My Racehorse!!!!!!!!
February 25, 2025
Thanks again My Racehorse!!!!!!!!
I just want to thank My Racehorse again for such a great experience so far as an owner. I bought Lane Way and Authentic back in 2020 as my first horses. I have had so much fun and incredible winners with Authentic, Seize the Grey, Straight No Chaser and now Caldera!!!!! So much fun to be a part of it all!
February 24, 2025
Enjoy Being a myRacehorse owner
February 24, 2025
Enjoy Being a myRacehorse owner
I have really enjoyed owing a couple shares of Caldera. It has been a long-time dream of mine to own a TB racehorse. This has given me the opportunity to achieve this dream. The updates and track talk are appreciated and I have learned quite a bit from D. Wayne (the Coach) and jockeys and racing staff. Back in the day, I exercised a horse from Thistledown in Ohio to re-condition him after a 6 month lay-off to recover from what they called "shin-bucked" and then used to pin fire that area. Anyway, being part of MyRaceHorse and the life of Caldera means a lot to me. Go Caldera! Run like the wind.....
February 20, 2025
Great organization
February 20, 2025
Great organization
I love my racehorse! I just wish I could go on more events! They are so much fun!
February 19, 2025
5 star
February 19, 2025
5 star
i have been involved with Myrracehorse for years I was lucky enough to buy in on Authentic and Going To Vegas and now Calder. it has been a pleasure to be involved in such quality horses
February 13, 2025
So Much Fun!
February 13, 2025
So Much Fun!
I joined soon after it began and have watched MyRacehorse grow and grow and grow! I’ve had great times, Authentic, Seize the Grey, and not so great times, but the whole time having fun! It’s wonderful to watch them on tv, and know that I own a little piece of a racehorse, something that I couldn’t do on my own. My dad, who got me into horse racing when I was young, bought a couple of horses, my sister has a couple, and now I have some friends who are thrilled to be a part of it! I have a good group of horses now , as I have reinvested my winnings, and love following them as they train , and look forward to seeing them race in the future. The way the whole program is run, is outstanding, with updates on training, racing, and events to participate in. I could go on, and on….
February 19, 2025
customer service
February 19, 2025
customer service
reached out about lengths in different paths, MRH responded quickly and efficiently, excellent service
February 4, 2025
Merge accounts
February 4, 2025
Merge accounts
Very helpful to merge two accounts that I didn’t know were separate.
February 4, 2025
1099 2024
February 4, 2025
1099 2024
Received answer quickly. No 199 for 2024 needed.
February 7, 2025
Dreams do come true!
February 7, 2025
Dreams do come true!
Hello to all the MRH connections! Have to say, this has been an amazing ride of a lifetime!!! As I sit here writing this, tears coming, you all have made MORE than my dreams come true! I still cannot believe I am part of the horse racing industry, but I AM! And I am truly grateful to MRH for giving this opportunity to the masses of horse lovers!! I am also grateful that you keep us informed of both ups and downs of this sport, reality is best 🙂 And actually listen to us when we write in with rapid responses and with just as much enthusiasm as you create out here. It's awesome to see your love for these amazing horses too! And for us to see and touch our horses has been beyond exciting! And allowing us to share with others in the ownership groups! Amazing people have come into my life from this experience, which has added such another level to the whole experience that is wonderful and exciting too! The only thing left for me to experience is meeting all of you one day! And I hope that dream comes true too! You all ROCK!
February 4, 2025
Thank you for quick response to my question, Paige
February 4, 2025
Thank you for quick response to my question, Paige
Joining MRH has been educational. I had a question on how to find if our horse was entered for the claim in an optional claim race. Paige answered clearly and completely. I appreciate that information. Thank you.
February 4, 2025
THANK GOD FOR MRH
February 4, 2025
THANK GOD FOR MRH
MRH has brought me such joy! Yes it is about the Winning but it is more about belonging to a warm, loving, horse community. Impressive how much care and time they give our horses.
February 2, 2025
Mandella Barn Visit
February 2, 2025
Mandella Barn Visit
Joe Moran was an awesome tour guide and it was fun and interesting barn visit!
February 1, 2025
support on Tax Docs
February 1, 2025
support on Tax Docs
Thank you for your quick turn around I was able to access with your help thx again Also great to see Seize the Grey race at Saratoga exciting
February 1, 2025
Tax Forms Access
February 1, 2025
Tax Forms Access
Thank you so much for your prompt response to my question. MRH is the best!
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With regard to communications by MyRacehorse on the Site to gauge interest in a potential Securities offering pursuant to the Regulation A exemption from the registration requirements of the Securities Act, including opportunities to “reserve” Securities as indications of interest in the potential offering, please note (i) that no money or other consideration is being solicited thereby, and if sent in response, will not be accepted, (ii) no sales will be made or commitments to purchase accepted until the offering statement for the potential offering is qualified by the U.S. Securities and Exchange Commission, (iii) any such offer may be withdrawn or revoked, without obligation or commitment of any kind, at any time before notice of its acceptance is given after the qualification date, and (iv) an indication of interest is non-binding and involves no obligation or commitment of any kind.
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Multiple offerings of Securities may be conducted on this Site. Prior to any investment in any Securities, you should review a copy of the current offering circular relating to those Securities included in the corresponding offering statement filed with the U.S. Securities and Exchange Commission, by visiting the following url: My Racehorse CA LLC CIK#: 000174448