REPLAY: Straight No Chaser WINS the G1 Breeders' Cup Sprint! Congratulations, owners!
Patricia Diers from Illinois
July 24, 2024

Deleting a bid

Patricia Diers from Illinois
July 24, 2024

Favorite Horse

Zenyatta

Favorite Track

Keeneland

Deleting a bid

I bid on something by mistake and contacted MyRacehorse. They replied very quickly and deleted my mistaken bid

MyRacehorse We thank you for participating in our recent Retail with a Purpose auction and are glad to hear we were able to get your bidding sorted out. We hope you enjoy our next round of items and appreciate your commitment to the horse.
Frank Jovine from North Carolina
July 6, 2024

Anyone can feel like a king!

Frank Jovine from North Carolina
July 6, 2024

Favorite Horse

Wise Dan

Favorite Track

Belmont

Anyone can feel like a king!

I never thought it was possible to own a racehorse because of the high cost of sales. MRH, makes it possible to own a piece to call your own. That's pretty awesome!

MyRacehorse Thanks for sharing your kind words with us! We believe in providing authentic and immersive owner experiences, insider access, and a gateway into the lifestyle of being a racehorse owner- it was what the foundation of MyRacehorse was built on- to make thoroughbred racing more accessible to everyone, so we appreciate you choosing us as your racehorse partner! Best of luck at the races!
Peter Bieganski from NY
June 5, 2024

Response to 6/4 Event Inquiry

Peter Bieganski from NY
June 5, 2024

Response to 6/4 Event Inquiry

The response was quick and courteous. However, regarding the 6/4 Event, there was no visible evidence of MyRacehorse staff being onsite.

MyRacehorse Hi there! We’re disappointed to hear you weren’t able to find our MRH staff onsite for our event last month. Our Events Manager sends the meeting location via a “Know Before You Go” email generally the week of the event, however, with horses being so fluid the group doesn't typically stay in one place long after the meeting time, so it is possible they moved quickly from that location. We hope you were still able to enjoy your time at the event and we’ll see you back at the track soon!
Edward Bauml from DE
July 10, 2024

Seize The Grey - What a Ride

Edward Bauml from DE
July 10, 2024

Favorite Horse

Seize The Gray

Favorite Track

Saratoga

Seize The Grey - What a Ride

I can't thank My Racehorse enough for giving me and my family a thrill of a lifetime. My first purchase (I now have 10 more in the stable) was Seize The Grey as a yearling and I could not imagine such a great story. My Racehorse a so professional in every way. The people are kind and considerate. Fabulous communications. I have always felt that I was a part of the My Racehorse family. Please keep up the great work and again, Thank You!

MyRacehorse First and foremost, congratulations on Seize the Grey’s historic Preakness win earlier this year and recent stallion deal! Our son of Arrogate has taken us all on an amazing once in a lifetime journey and we couldn’t be prouder to share in this amazing feeling with owners like yourself! Everything that has happened has been so wonderful already, we can’t wait to see what the future holds- hope to see you at the races again soon!
Betsey Jeffery from CA
July 9, 2024

Photographer Information

Betsey Jeffery from CA
July 9, 2024

Favorite Horse

Rosie's Alibi

Favorite Track

Santa Anita

Photographer Information

I reached out to MyRacehorse to find out the name of the photographer who captured the win of Rosie's Alibi, and they provided info!

MyRacehorse We’re thrilled to hear you were able to find and purchase your horse’s recent win photo! It’s such an integral part of racehorse ownership to be able to proudly display the accomplishments of your horses, so we’re always happy to help! Congrats on your daughter of Triple Crown Winner Justify’s back to back wins!
Debrajane Kentta from OR
July 6, 2024

Absolute Clarification

Debrajane Kentta from OR
July 6, 2024

Favorite Horse

Seattle Slew

Favorite Track

Emerald Downs

Absolute Clarification

Love being part of the Thoroughbred Racing Family again A childhood dream from reading as a young girl thoroughbred history to seeing my First Race “Ruffian Match Race” on TV. at 9 years old… to being a stable hand at Portland Meadows, For the love of the horse most of all MRH makes it possible for everyone to own in the sport of Kings!

MyRacehorse We love to hear how our owners are fulfilling their childhood dreams and thank you for your continued support. We couldn’t agree more with you that thoroughbred racing is for everyone- it’s what MyRacehorse is all about!
Anna Najam from FL
July 3, 2024

Jen - Customer Service

Anna Najam from FL
July 3, 2024

Favorite Horse

Caldera

Favorite Track

Churchill Downs

Jen - Customer Service

Hello, Just a note to let you know that I truly appreciate Jen! She promptly answered my email and let me know the coordinators were overseas for the Royal Ascot that would take care of the request I put in for a visit with Caldera. She forwarded the request to the team for me. 🙂 And today, I see in the updates a lottery to visit him! You guys are so awesome to us owners and it is truly appreciated, beyond what you know. So, a very sincere thank you to Jen for getting this request to the right people, them setting it up and to Dave Scanlon for allowing us owners some time with Caldera while he's here in Ocala, FL!!!!!!!!!!! You guys ROCK! Anna Najam

MyRacehorse Hi Anna! We’re always happy to help. Our Racing and Event teams are always looking for ways to get our owners more involved and offer as many opportunities as possible to visit with your horse(s). We’re glad to know you appreciate the work Jen did and we will be sure to let her know for you! Enjoy your visit with Caldera!
Stephen Lendl from North Carolina
July 3, 2024

Customer Service Is Top Of The Line

Stephen Lendl from North Carolina
July 3, 2024

Favorite Horse

Affirmed

Favorite Track

Monmouth Park

Customer Service Is Top Of The Line

First of all, I want to thank MRH for giving me this opportunity to partake in this sport. I am new to this experience and had a question. My e-mail was answered promptly with all the information I needed. I am looking forward to a continuing relationship with MRH and can't wait to watch the horses I have a share in develop and prosper.

MyRacehorse We are so happy to join you on your racehorse ownership journey and thank you for your support! Our Customer Experience team is always here to help in any way we can- so if you have any further questions please don’t hesitate to reach back out. Plus we love to talk horses! We look forward to seeing you at the races!
Robert Gallagher from California
June 21, 2024

Payout for horses

Robert Gallagher from California
June 21, 2024

Favorite Horse

To many to list.

Favorite Track

Del Mar

Payout for horses

This is the second time I asked about paid outs my horses and the second time I got a copy/paste answers. The lack of communication with micro share owners needs to improve. I clearly understand the amount of share holders but then we get a email from you saying we will be closing out this horse or horses there needs to be a time line. This is a business right? Needs to be run like one.

MyRacehorse Hi there, we’re disappointed to hear you were not satisfied with your recent experience, and appreciate you taking the time to share some insight with us. When it comes to instant payouts and reserve accounts for our horses, often the answers are fairly standard across the board when it comes to the amount of time it takes to reconcile the books. This is due to the amount of time it takes our accounting team to process our closures especially when awaiting final invoices to ensure accuracy. Detailed financials are reported to the SEC twice a year and are public record to ensure full transparency. We thank you for your feedback and will certainly utilize this information moving forward.
John RSLEIGH from Florida
June 12, 2024

Dream come True

John RSLEIGH from Florida
June 12, 2024

Favorite Horse

TBD

Favorite Track

Monmouth Park

Dream come True

I grew up with thoroughbred’s, started as a hot walker and worked my way up to hold my trainers license. Unfortunately, I left the industry and have regretted that decision. I have explained to friends that there is nothing like being involved with these athletic and amazing animals as they are approaching the finish line. MRH has given me and anyone that is amazed by these beautiful animals the ability to experience the excitement. There is a reason it called the “Sport of Kings” and MRH has given us the ability to be a king for the day. Looking forward to the ride. Thank you for the opportunity.

MyRacehorse Thank you for sharing your racehorse journey with us! Our team is so glad to know you’ve had a memorable experience thus far and are thrilled to hear we’ve been able to meet your expectations and then some!
Karen Casassa from AZ
June 18, 2024

Customer service

Karen Casassa from AZ
June 18, 2024

Favorite Horse

Secretariat

Favorite Track

Saratoga

Customer service

Your response was quick and I’ll continue to watch for available horses on the west coast!!

MyRacehorse We’re so glad you’re enjoying your experience on the West Coast and we are always more than happy to assist our owners with anything they may need! Please feel free to reach out any time. Happy racing!
John MILLER from FL
June 24, 2024

Survey

John MILLER from FL
June 24, 2024

Favorite Horse

All time to many to choose

Favorite Track

Gulfstream

Survey

Very Professional all the way

MyRacehorse We’re always here to help in a kind and courteous manner (plus we love talking horses 🙂) - please let us know if there’s anything else we can do in the future! Thank you for your continued support.
Margo Anderson from CA
June 25, 2024

Owner experiences

Margo Anderson from CA
June 25, 2024

Favorite Horse

Seize the Grey

Favorite Track

Santa Anota

Owner experiences

I appreciate timely responses to my questions. Thank you

MyRacehorse Thanks for sharing your recent experience with support with us- we always value our owners’ feedback but especially love to hear you were satisfied with the assistance you received!
Steven Arnold from California
July 1, 2024

Answered what I needed to know.

Steven Arnold from California
July 1, 2024

Favorite Horse

Classic Cut

Answered what I needed to know.

I needed information and they got back to me and explained what was happening with a horse I have 3 shares in.

MyRacehorse Thanks for taking the time to share your recent experience with our customer experience team! We pride ourselves on our providing the best support and love to hear when we are able to meet or exceed expectations.
Karole Northrup from KY
July 2, 2024

Seize the Grey - merchandise

Karole Northrup from KY
July 2, 2024

Favorite Horse

Seize the Grey

Favorite Track

Keeneland

Seize the Grey - merchandise

Jen Halliwell was very helpful when I wanted to use money in my wallet to buy STG merchandise. I had an issue trying to get the code to work which Jen fixed so I could buy the shirt(s) I wanted.

MyRacehorse We are so happy to hear our support team was able to help you in a timely manner and will be sure to let Jen know you appreciate her assistance!
Terry Iker from AZ
July 2, 2024

Credentials

Terry Iker from AZ
July 2, 2024

Favorite Track

Santa Anita

Credentials

Always helpful with expeditious responses

MyRacehorse Our owner experience is very important here at MyRacehorse so we love to hear when we are able to assist our customers quickly and efficiently- thank you for sharing your feedback with us!
August Antonico from New jersey
June 12, 2024

K

August Antonico from New jersey
June 12, 2024

Favorite Horse

All

Favorite Track

Aqauduct

K

Great excellent customer service

MyRacehorse We're thrilled to hear you've been enjoying your MyRacehorse ownership experience and thank you for your continued support- best of luck at the races! We hope to see you there soon!
David Sullivan from MS
July 1, 2024

Not enough communication

David Sullivan from MS
July 1, 2024

Favorite Track

Oaklawn

Not enough communication

I am very dissatisfied with the amount of time that goes by in between updates on the horses I am involved with. It should not be too much to ask to have an update every 10 days to two weeks when a horse is at the track. My experience has been that updates are much further apart than that.

MyRacehorse We pride ourselves on communication and work to post weekly updates for our horses however, on occasion when horses are taking a refresher or on break and are not in training there are not always as many updates. We do appreciate you taking the time to provide us with this valuable feedback- we will be sure to communicate this with our racing team as we are always looking to improve our experience!
Erin Touth from Missouri
June 11, 2024

Great Customer Service

Erin Touth from Missouri
June 11, 2024

Favorite Horse

Zenyatta

Favorite Track

Del Mar

Great Customer Service

I appreciate Jen whose has always promptly answered my emails. With the information I ask for.

MyRacehorse Thank you for sharing such kind words with us! Our team is overjoyed to know you’ve been loving your experience and are thrilled to have you as part of the MyRacehorse family! We’ll be sure to let Jen know she exceeded your expectations!
Tom Coyle from OH
June 11, 2024

customer service

Tom Coyle from OH
June 11, 2024

customer service

Great and quick response to questions about your horses or horse racing in general. Excellent way to keep up and learn more about the ins and outs of horse racing.

MyRacehorse Thanks for sharing your recent experience with support with us- we’re so glad to know you were satisfied with the assistance you received and we are always happy to help! We hope to see you at the races!
Michael Clemens from Washington
May 31, 2024

Gold Cup Experience at Santa Anita

Michael Clemens from Washington
May 31, 2024

Favorite Horse

Seize the Grey (of course!)

Favorite Track

Emerald Downs

Gold Cup Experience at Santa Anita

My wife and I had never been to a MRH event in person before. We live to far away from the tracks that MRH runs on to really make it feasible. However, we found out that we had two horses running at Santa Anita on Gold Cup day and decided, on the spur of the moment, to fly in for the day and see how it was... And we had never been to Santa Anita either so it was going to be a real adventure... It was fantastic! The people were all very nice and it was very well organized. Our horses didn't win but we had a wonderful time anyway! We are hoping to be able to attend another MRH event sometime. We don't know for sure when, because we live so far from the main tracks, but we will figure out a way to make it happen. 🙂 Thank you for a wonderful adventure!

MyRacehorse Thank you for taking the time to share your experience at the Santa Anita Gold Cup with us! We are thrilled to be a part of your ownership journey and we love your passion for racing and for horses! We appreciate the support and as always, feel free to reach out. Best of luck to you and your stable and we hope to see you again soon!
Bhasker Rao from Arizona
June 2, 2024

Great investment opportunity but …

Bhasker Rao from Arizona
June 2, 2024

Great investment opportunity but …

Hi, I am a proud owner of a few shares (60 to be exact) of the IncrediBundle pair. I like the timely updates and really looking forward for additional investment. I gave 3 stars because: 1. I feel the dividends should be made public to ALL owners here 2. No info on how you can sell/ trade your current shares. Hope you can help ! Thanks in advance!

MyRacehorse We pride ourselves on trying to provide as much content, information and updates to our owners, however, some of the information you listed are offered as Owner Perks for those who purchased shares in each individual horse. Shares purchased through MyRacehorse can be transferred, to learn more about transferring shares feel free to check out this link https://myracehorse.com/transferring-shares
Dennis Rima from Michigan
May 31, 2024

A Great Company

Dennis Rima from Michigan
May 31, 2024

Favorite Horse

Seize The Grey

A Great Company

I have been with MyRacehorse since April 2024 and I really enjoy the updates and the videos as this company gives you a complete experience and does not just take your money and forget about you. I am owner of eight different horses, and I wish everybody enjoyment and success in life

MyRacehorse Welcome to MyRacehorse and sounds like you are already building quite the stable with 8 horses! We are excited to be a part of your racehorse ownership journey and are thrilled to hear you've enjoyed your MyRacehorse experience!
Rita Smith from California
June 1, 2024

Wonderful time!

Rita Smith from California
June 1, 2024

Favorite Horse

Lane Way

Favorite Track

Santa Anita

Wonderful time!

I had a great time at the MRH Gold Cup Experience at Santa Anita. The Director's Room was just so lovely and elegant; I've never seen anything like it! The food lay-out was very nice, selection was great, and everything was delicious. Gina was the perfect hostess, always making everyone feel comfortable and welcome. Through the MRH FB pages and several MRH trips to see our horses, I've made a group of fun regular friends, but every time I also meet new people, too! It's great because we have the love of our horses and horse racing in common, so we never run out of fun conversation. It's just so fun on so many levels.

MyRacehorse We are so thrilled to hear you've been enjoying your ownership experience through MyRacehorse. Watching your horse run in person is unlike any other experience and we love to hear you were able to connect with our staff and other passionate owners at Santa Anita! Hope to see you at the races!
Charlotte Heath from California
June 3, 2024

Char

Charlotte Heath from California
June 3, 2024

Favorite Horse

Justify

Favorite Track

Del Mar

Char

Love My Racehorse, however own so many horses I cannot keep track of them. Thank you for the racing updates!

MyRacehorse Our racing team is dedicated to providing our owners with the most accurate and up to date information surrounding our racehorses so we’re so happy to hear you’ve been enjoying the updates!
John Veltre from Florida
June 3, 2024

Payouts

John Veltre from Florida
June 3, 2024

Favorite Horse

Sirze the gray

Favorite Track

Saratoga

Payouts

Thank you for your quick response

MyRacehorse We’re always here to help- please let us know if there’s anything else we can do in the future!
Larry McCrary from MD
June 4, 2024

Seize the Grey Preakness payout

Larry McCrary from MD
June 4, 2024

Favorite Horse

Seize the Grey

Favorite Track

Laurel

Seize the Grey Preakness payout

Sent inquiry on Preakness payout. Got response next day. Thanks for the quick reply.

MyRacehorse Congrats on your colt’s historic Preakness win- Go Seize the Grey! As always, if you are in need of any further assistance, please don’t hesitate to reach back out- it’s what we’re here for!
Peter Bieganski from NY
June 4, 2024

Response to Payout Question

Peter Bieganski from NY
June 4, 2024

Response to Payout Question

The response was very courteous and quick.

MyRacehorse Thanks for sharing! Our Customer Experience team is here to help in any way we can!
Debbie Miller from Colorado
June 5, 2024

Fast response

Debbie Miller from Colorado
June 5, 2024

Favorite Horse

Seize the Grey

Favorite Track

Churchill downs

Fast response

The customer service team is the greatest. Had a simple change to make to my profile. They responded quickly and took care of me with an easy fix for my problem. Thank you

MyRacehorse Thank you for your kind words! We are always happy to help and thrilled to hear you’re enjoying your experience thus far!
Michael Witte from California
May 30, 2024

First Class Experience

Michael Witte from California
May 30, 2024

Favorite Horse

Visceral, of course.

Favorite Track

Santa Anita

First Class Experience

Could not have enjoyed myself more. The way that we were treated it was as if we owned the entire horse. I haven't stopped telling my family and friends about our weekend. So looking forward to the next outing.

MyRacehorse We love that you are enjoying your experience with MyRacehorse and building a community of fellow owners to enjoy racehorse ownership with - we hope to see you at the races again soon!

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