Scott Ellis from MA
June 3, 2025

Very satisfied customer

Scott Ellis from MA
June 3, 2025

Very satisfied customer

My request was handled with professionalism and resolved with no issues. Thank you

MyRacehorse We're so glad to hear your request was handled smoothly and professionally. If you ever need anything else, we're always here to help!
John Yarbrough from South Carolina
June 2, 2025

Request for Confirmation Email on Purchase

John Yarbrough from South Carolina
June 2, 2025

Favorite Horse

Caldera

Favorite Track

Saratoga

Request for Confirmation Email on Purchase

My request was fulfilled quickly and professionally. Interaction was very pleasant.

MyRacehorse We know how valuable your time is, and we’re so pleased to hear that we were able to provide the answers you needed quickly and professionally. We’re just as passionate about the experience as our owners are, which is why we strive to deliver the highest level of support every step of the way. If there’s ever anything else we can assist with, please don’t hesitate to reach out — we’re always happy to help!
None Ya from None ya
June 3, 2025

Moved to commonwealth

None Ya from None ya
June 3, 2025

Moved to commonwealth

They allowed other fellow owners to harass me without consequences in the owners group. I chose to allow the last of my horses to run and retire so I can start making the rest of my transition to a different microshare company.

MyRacehorse We’re disappointed to hear that you’ve felt mistreated by fellow MRH owners as that is not the environment we strive to foster. Everyone deserves to feel respected and supported, and we take concerns like this seriously. We always advise that any time you feel there is unsavory behavior happening in our social groups to report the comments/posts so our moderators can be fully aware and take action when needed. While we respect your decision, please know we’re here if you’d ever like to discuss your experience further.
Dina Ashby from Ky
May 30, 2025

Early access

Dina Ashby from Ky
May 30, 2025

Favorite Horse

Caldera

Favorite Track

Churchill Downs

Early access

Thank you for the prompt response to my question

MyRacehorse You're very welcome! We're glad we could provide a quick answer for you. If you have any additional questions, please don’t hesitate to reach out — we’re always here and happy to help explain all the ins and outs of racing.
Kathy Grey from Tx
May 29, 2025

Co-owner

Kathy Grey from Tx
May 29, 2025

Favorite Horse

Caldera

Favorite Track

Churchill Downs

Co-owner

Extremely fast response with a lot of helpful information

MyRacehorse We’re happy to hear our team was able to provide you with answers that were quick and helpful! We love helping make your ownership experience more enjoyable! If you have any more questions, we’re always here to assist!
Theresa McPherson from Virginia
May 29, 2025

The extra step

Theresa McPherson from Virginia
May 29, 2025

Favorite Horse

Gun Runner

Favorite Track

Too many to say

The extra step

I really enjoy how well any and everything is explained. Anytime I any question they never make me feel silly for asking. And have always explained everything so I can understand.

MyRacehorse Thank you so much for your kind feedback! We're thrilled to hear that you feel comfortable asking questions and that our explanations are clear and helpful. We know how overwhelming horseracing can be for anyone new and we are here to help! There’s no such thing as a silly question and we're always here to support your racehorse ownership journey every step of the way!
Manfred Stohr from ON
June 3, 2025

Good Bye Forever

Manfred Stohr from ON
June 3, 2025

Favorite Horse

Northern Dancer

Favorite Track

Woodbine

Good Bye Forever

If you're thinking of making any money from this, forget it. I had eleven horses, the best ones were Monomoy Girl and Got Stormy, the rest were mediocre. They got injured, were retired, or they didn't race at all. I'd have a better chance of going to the track, and betting on horses.

MyRacehorse Thank you for sharing your honest feedback. We’re sorry to hear that your experience didn’t meet your expectations. Racehorse ownership can be incredibly rewarding, but it also comes with its share of challenges—injuries, setbacks, and early retirements are, unfortunately, part of the sport, even for horses with tremendous potential. Your stable included two truly exceptional athletes—Monomoy Girl and Got Stormy—and we’re grateful that you were part of their journeys. At the same time, we understand how disappointing it can be when other horses don’t get the chance to reach the same heights or never make it to the starting gate. While some offerings do return a profit, financial return is never guaranteed, and we always try to set that expectation transparently from the start. We truly appreciate your past support and involvement. If there's anything more we can do to assist or if you'd like to share more about your experience, we’re here to listen.
Charles & Stephanie Lehman from PA
May 28, 2025

Seismic Beauty Next Race Options

Charles & Stephanie Lehman from PA
May 28, 2025

Favorite Horse

Seismic Beauty

Favorite Track

New Belmont

Seismic Beauty Next Race Options

Thank you for all the updates and information from the past weekend!!! It was and is a lot of fun!!!!!!! Regarding Seismic Beauty's next race, in our humble opinion, please keep her home at Del Mar's Clement Hirsch S. Shipping cross country you never know what could happen? Take Care, Thank You C & S

MyRacehorse Thanks for sharing your thoughts on Seismic Beauty’s next race with us! We’re thrilled to hear you’ve been enjoying the updates- it was definitely an exciting weekend. We are so grateful for such engaged and thoughtful owners like you, we love having you on this journey with us and it looks like we could have a lot of fun with Seismic Beauty!
Fred Lavine from Nevada
May 27, 2025

Jill Halliwell’s response to my email

Fred Lavine from Nevada
May 27, 2025

Favorite Horse

Seismic Beauty

Favorite Track

Santa Anita/Del Mar

Jill Halliwell’s response to my email

Very responsive and timely.

MyRacehorse We're happy to hear you had a timely and responsive experience with our customer experience team recently! Please feel free to reach out anytime!
August Antonico from Nj
May 24, 2025

No

August Antonico from Nj
May 24, 2025

Favorite Horse

Caldera

Favorite Track

Meadowlands

No

Excellent customer service

MyRacehorse Thank you for your feedback! We're glad to hear you had a great experience.

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